7 Things You Can Ask for on a Cruise That Most People Don’t Know About

Cruise lines are like iceberg lettuce: what you see is only a tiny portion of what’s really going on. While most passengers are busy following the herd to the buffet and pool deck, savvy cruisers know that a little confidence and a well-timed question can unlock some serious perks.

Here are 7 totally legit things you can ask for on a cruise that most passengers have no clue about—no bribes or secret handshakes required.

1. Fresh Towels (Anytime, Anywhere)

The myth: You’re limited to the two bath towels in your cabin.
The truth: You can request more. Beach towels, hand towels, face cloths—just ask your room steward. They’ll happily stock your room like a spa locker.

Pro tip: Need more towels at the pool deck? Ask crew at the towel station for extras (or swaps) as often as you want.

2. Off-the-Menu Drinks and Desserts

The myth: What you see is what you get.
The truth: Bartenders and kitchen staff love when someone asks for something different. Want a banana split even though it’s not on the menu? A Dirty Banana that’s not on the drink list? Ask. They’ll often make it happen.

Pro tip: Ask about “secret” cocktails or frozen drinks. They often have fun ones not listed.

3. Multiple Entrées in the Dining Room

The myth: You can only order one appetizer, one main, and one dessert.
The truth: Nah. Order two appetizers. Or two mains. Or a second lava cake “just to compare.” You’re not being difficult—this is actually allowed.

Pro tip: Great way to sample multiple dishes without committing to one (especially on lobster night).

4. Mattress Topper or Extra Pillows

The myth: The bed is the bed—deal with it.
The truth: You can ask for a mattress topper, extra pillows, firmer pillows, or even a blanket fort. Your room steward is there to help you sleep like royalty (or like a burrito, if that’s your thing).

Pro tip: Mention this request on Day 1 for max comfort the entire trip.

5. Free Juice, Coffee & Ice Water at Bars

The myth: If you’re not buying booze, you’re out of luck.
The truth: Most bars can serve you iced tea, lemonade, or water for free—even a coffee if it’s basic. They’re used to this and won’t judge.

Pro tip: Say “can I get an iced water in a plastic cup?” instead of awkwardly standing by the soda machine.

6. A Behind-the-Scenes Ship Tour (Sometimes Free)

The myth: You have to pay big $$ for a ship tour.
The truth: Some smaller or older ships will do complimentary bridge or kitchen tours if you ask guest services nicely (and early). Others offer them free for loyalty members.

Pro tip: Ask your room steward or maître d’ if there’s a galley or bridge tour happening—they often know before it’s posted.

7. Celebration Surprises

The myth: You only get something special if you pay for a celebration package.
The truth: Mention that you’re celebrating a birthday, anniversary, or first cruise when booking—or to your waiter—and you might get a free cake, a sung song, or even room decorations.

Pro tip: The smaller your ask, the more likely they’ll surprise you with more.

Bonus: Just Ask Nicely

You’d be surprised what a kind tone and friendly attitude can get you onboard. Crew members want you to have a great time—and they have more flexibility than most passengers realize. Don’t demand. Don’t assume. Just ask.

Final Thoughts

Cruise ships are floating playgrounds, but most passengers are only using half the equipment. Now that you know what’s secretly available (if you just ask for it), you’re officially leveling up from “passenger” to power player.

Go ahead—ask for the banana split. You’ve earned it.